LEGAL REFERENCE

How pk88com Handles Your Personal Data

This privacy policy sets out exactly what personal information we collect when you open an account at pk88com, how we use it, and the controls you hold over...

Data collected on account openingPakistani payment transaction recordsSecure storage practicesYour right to request deletionContact path for data queries
Explore the Lobby Read FAQ
pk88com How pk88com Handles Your Personal Data

What We Collect and Why We Hold It

When you open an account with pk88com, we collect the details you submit — name, contact address, date of birth, and the payment credentials you connect, whether that is a JazzCash mobile wallet, an Easypaisa account, SadaPay, or a Raast-linked instrument. We hold this data to verify your identity, process deposits and withdrawals, and maintain account security. Session logs and device identifiers

are recorded to detect irregular access patterns and protect your account from unauthorised use. We do not sell your data to third parties. Data is retained for as long as your account remains active and for the period required under applicable Pakistani financial regulations. Access to your records is restricted to authorised personnel and is governed by our internal data-handling protocols. Where

local law permits, you may request a full copy of the data we hold on you at any time.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

DATA QUERIES CONTACT

Reach Our Privacy Team Directly

If you have a question about this policy, want to update the data we hold, or need to raise a concern about how your information has been handled, our privacy team is reachable through three channels. We aim to acknowledge all data-related requests within one business day and resolve them within seven.

Team online

Email the Privacy Team

Send your data request or concern to our dedicated privacy address. Include your registered account email so we can locate your record quickly and respond within the stated window.

Live Chat Support

Open the live chat widget from any page on pk88com and select the Privacy or Account Data topic. Our agents can raise a formal data request on your behalf during the chat session.

Help Centre Ticket

Log into your account, navigate to the Help Centre, and submit a ticket under the Data and Privacy category. You will receive a ticket reference number to track your request to resolution.

POLICY TRUST SIGNALS

Why You Can Read This Policy with Confidence

We publish this privacy policy in plain Pakistani English so you understand your rights without needing a legal background. The six points below reflect how we maintain accountability across the data lifecycle...

Plain Language Commitment

We write our policy in clear en-PK English, not legal boilerplate. Every clause is reviewed to ensure the meaning is accessible to any account holder reading it for the first time.

No Third-Party Data Sales

Your personal information is never sold or rented to advertisers or data brokers. We share data only where strictly required to process your JazzCash, Easypaisa, SadaPay or Raast transactions.

Regular Policy Reviews

We update this policy whenever our data practices change and notify you by email before the change takes effect. The version date at the top of the page always reflects the current revision.

Encrypted Data Storage

All personally identifiable information is encrypted at rest and in transit. Payment credentials linked to JazzCash and Easypaisa accounts are tokenised and never stored in plain text on our servers.

Access Restricted by Role

Only staff whose job function requires it can access your account data. Access rights are reviewed quarterly and revoked immediately when an employee's role changes or ends.

Your Deletion Right

You may request the deletion of your personal data at any time. We will action the request within seven business days, subject to retention obligations under applicable Pakistani financial law.

How This Policy Aligns Across pk88com

Our privacy commitments are consistent whether you are reading this page, the cookie notice, or the account terms. The table below shows how each area of our policy...

Data Collection Scope
Identical across account registration, deposit flows, and support interactions — no hidden collection occurs on other pages.
Payment Data Handling
JazzCash, Easypaisa, SadaPay and Raast transaction data is handled under the same tokenisation rules regardless of which section of the site initiated the transaction.
Cookie Policy Alignment
Our cookie notice references the same data categories described here. No additional profiling cookies are set beyond what the privacy policy discloses.
Account Terms Cross-Reference
The account terms document links back to this policy for all data-related clauses, ensuring there is one authoritative source for your data rights.
Marketing Communications
Promotional emails and SMS messages are sent only to accounts that have opted in. You can withdraw that consent from your account settings at any time.
Third-Party Service Disclosure
Any third-party processor we use — such as a payment gateway for Easypaisa — is listed in the supplementary data processor schedule linked at the foot of this page.
Version History Availability
Previous versions of this policy are archived and available on request so you can compare what changed between any two revision dates.
POLICY LAYOUT FEATURES

Key Elements That Shape This Privacy Page

This privacy page is structured to give you fast access to the information that matters most — what we collect, how we protect it, and how to act...

Structured Section Navigation Each part of this policy is broken into numbered sections...
Version Date Stamp The effective date appears at the top of this page...
Inline Definitions Legal terms are defined the first time they appear, keeping...
Direct Contact Links Every section that references a data right includes a direct...
Mobile-Readable Format The policy renders cleanly on mobile so you can read...
Processor Schedule Appendix A linked appendix lists every third-party processor that handles your...

Frequently Asked Questions About Our Privacy Policy

We collect your name, email address, mobile number, date of birth, and the payment method you link — JazzCash, Easypaisa, SadaPay or Raast. We also log your device type, IP address and session timestamps for security purposes.

We share your data only with processors that are necessary to operate your account — such as the payment gateway that handles your JazzCash or Easypaisa transaction. We never sell your data to advertisers or unrelated third parties.

We retain your data for the period required under applicable Pakistani financial regulations after account closure. Once that retention window expires, your records are permanently deleted from our systems and backups.

Yes. Submit a data access request through the Help Centre or by emailing our privacy team. We will compile and deliver a full copy of your personal data within seven business days of receiving the request.

Payment credentials are tokenised immediately on receipt — we never store raw JazzCash or Easypaisa account numbers in plain text. All data in transit is encrypted, and storage systems are access-restricted by staff role.

Go to your account settings and toggle off the marketing communications preference. The change takes effect within 24 hours. You can also click the unsubscribe link at the foot of any promotional email we have sent you.

We will email you before any material change takes effect, summarising what has changed. The updated policy is published with a new effective date so you can compare it against the version you originally accepted.